Auto Collision Solutions New Glarus
Your Wrecktify experience will begin with our Body Shop Manager walking you through every step of the repair and restoration process. Wrecktify believes the key to a positive experience is all in the details. From providing a written estimate with all pertinent documentation, to working with your insurance company and completing all of the necessary mechanical, structural and cosmetic repairs on the vehicle, Wrecktify will be guiding you each step of the way to ensure your satisfaction.
Repairing your vehicle correctly is a responsibility we take very seriously. It will not only ensure that the vehicle is safe to drive, but also protect its operation and value for years to come. 100% Customer Satisfaction with all our auto collision solutions is our ultimate goal. Which is why we have established quality control checks at each stage of the repair, and offer a “written lifetime guarantee” for all work performed.
The Repair Process:
Insurance – We will work with ALL insurance companies. However, some insurance companies may try directing you to a location of their choice. In the state of Wisconsin it is your right to choose the repair facility (for more information on your rights as an insured motorist in Wisconsin click here). Once you’ve notified your insurance company of the repair need, they will issue you a claim number. Please bring your claim number when you bring your vehicle in for an estimate. This will help us get your repair started as soon as possible.
Towing –If your car is not drivable, we would recommend calling one of the following 24-hour towing companies to have them tow your car directly to our shop:
- Road Rescue: 608-259-1052
Estimates – Bring your vehicle in between 8:00 AM and 5:00 PM, Monday through Friday, or by appointment and we can give you an estimate in about 15 minutes.
Make an appointment – After your estimate, we can set up a convenient time for you to have your vehicle repaired.
Rental Car – Wrecktify has an agreement with Hertz in place and can make arrangements for you should you need a rental car while your vehicle is being repaired. We can have the car delivered to your home, place of business or to Wrecktify for your convenience. Please contact your insurance provider to inquire about your policy’s specific coverage regarding rental cars.
Repair – Our Body Shop Manager will guide you through every step of the repair process so you will never be left wondering what’s happening to your vehicle. He will update you on a regular basis, and will contact you when your vehicle repair is complete. In addition, for longer repairs we will set up a customer portal on our website for you to check on the status, view pictures of the progress and/or find documentation pertaining to your repair on an as-needed basis.
Pick-up – After your repairs are complete, you will be notified to pick up your vehicle.